Authorization rates tell you what. We tell you why.

A performance intelligence platform built for OPOs and their workforce partners — transforming family approach data into actionable coaching insights, authorization analysis, and workforce performance intelligence.

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Data

Intelligence

Action

Lives Saved

What we do

Monthly Performance
Intelligence Review

A structured monthly analysis of case-level data to identify trends, performance drivers, and opportunities to improve authorization outcomes.

Delivered as a concise report with practical insights to support leadership and frontline decision-making.

How it works

A three-step operating rhythm.

01
Data Intake
Case-level data captured through a streamlined intake or provided directly by your team.
02
Analysis
Review of performance trends, approach conditions, and outcome variability.
03
Monthly Review
Clear, focused discussion on what's working, what's not, and where performance can improve.

Who it supports

Built for the teams closest to the conversation.

Organ Procurement Organizations (OPOs)
Family Care teams
Staffing agencies supporting donation services

Approach

Built for real-world application.

No unnecessary reporting.

No overcomplication.

Focused on what actually improves outcomes.

Our Difference

Most organizations measure performance. We explain performance.

We move beyond reporting authorization rates by identifying the operational, family care, and leadership factors that influence outcomes.

Our approach transforms data into intelligence that supports informed decision-making, targeted coaching, and measurable performance improvement.

What We Deliver

Capabilities that drive improvement.

Executive Performance Dashboards
Family Care Intelligence
Monthly Performance Intelligence Reports
Operational Trend Analysis
Authorization Performance Analytics
Decline Intelligence
Leadership Recommendations
Performance Coaching Insights

Engage

Begin a performance intelligence engagement.

Share a brief on your organization and current caseload. We'll respond with next steps for intake and the first monthly review.

hello@performanceintelligencegroup.com

Performance Intelligence Group